Comments From Satisfied Furniture and Office Service Customers
It is important to know that the Company YOU choose to buy your furniture from and to deal with keeps their Customers happy, and we take this very seriously. These are real comments, from satisfied customers of ours -customers whom have purchased office furniture, home furniture or some of our furniture services. We would be happy to show full copies if requested.
"Thanks for following up - its now all assembled" " the (TV) stand is great, which matches the service we have received - very much appreciated and thanks again" (Online Customer)
May 2012
"We are really pleased, the office looks great.
Look forward to working with you again. Thanks to You, AJ and Jon for everything."
April 2012
Good stuff. Think the office and kitchen look great!
April 2012
I would have to say I am absolutely chuffed to bits (with the chair), I think Im perched about right now many many thanks.
March 2012
We're delighted with the bookcases and with the service throughout this and the previous order, thank you for all of your help. Our floor is ridiculous but AJ did a great job in levelling the bookcases which involved an amusing amount of scrap wood! All the best Jeff, I'm sure we'll work together again soon and we'll do our best to name drop Aerofoil with our clients.
March 2012
"Thank you for all of your efforts and I will certainly keep your details and use your Company in the future where possible. It is so nice to still receive a good service from what has become a faceless internet world."
Dec 2011
"We approached Aerofoil Design to offer a good selection of office furniture. We were given a wide range to choose from and having made our selection the furniture was delivered on time, installed quickly and to a very high standard. A very professional company to deal with".
Nov 2011
Thank you. I am very pleased with the desk and pedestal and also for your prompt supply of the invoice.May I take this opportunity to give some feedback on the service I received, rarely in today's marketplace do I receive the level of service that I expect. For some inexplicable reason most companies view their customers as a waste of time or at least that is how it appears from the quality of service you receive. How did you do?
Quality of goods supplied (1-10) 9
Knowledge of your products (1-10) 10
Delivery (1-10) 9
Price (1-10) 10 ( in the circumstances maybe this should be a 12)
Installation service (1-10) 10
Customer service (1-10) 10
Overall score 58/60
Summary: I would be happy to use you services again in the future and would not hesitate to recommend you if I am asked." Sept 2011
"Boardroom is fab! Well done you. Thanks as always. Our offices are turning into an Aerofoil showroom!" May 2011
"I am really pleased with the Home Office. It looks terrific now that I have got some equipment on the desks and cupboards. AJ and Jon have done a great job with the fitting. Thanks for all of your help and advice". July 2011.
"Thanks for all the furniture. I will be recommending your Company for anything office related, to my friends in the future". June 2011.
"Thank you both very much for your professional attention to detail. We appreciate your assistance. I will of course recommend your company to others". June 2011.
"I do appreciate all the efforts your team has done to deal with our immediate demands. I was pleasantly surprised to find the privacy panels delivered yesterday. Thanks for the continued push and the outstanding effort.". June 2011.
Thank you so much for the chairs, they are exactly what we were after. Your service was excellent and prompt with delivery. I will remember you for future furniture requirements
"Aerofoil have been a pleasure to work with. Their advice and information at the planning stage was very helpful, the ordering process had its problems but all were dealt with honestly, openly and with our best interests at the core. Installation by cheerful staff was seamless with minimal disruption to our busy office. An all round success!"
"I would like to say how pleased we all are with the new office - thanks for your help with the furniture"
"Thank you for a great seamless service. The office is feeling very comfortable now."
"I found Aerofoil Design to be thorough, efficient and reliable, producing a (home) storage solution designed specifically to my needs at a price I could afford. I would therefore have no hesitation in recommending their services".
"I needed to create a small home office and turned to Aerofoil Design somewhat in a state of frustration. What I could find on the market in high street stores etc. was either ridiculously expensive or poor quality with limited module designs. I had a stroke of luck and discovered Aerofoil Design. Using their wide range of standard suppliers, they helped me design an office that exactly met my purpose and subsequently installed it. They were speedy, efficient, competent and friendly. Thank you Aerofoil." (Online Enquiry)
"A quick note to thank you for the fast and efficient delivery with excellent after sales service. I will definitely be shopping with you again. I am also more than happy to recommend you to friends and family." (Online Customer)
The stool is as expected. Easy to use and very suitable for my gyrokinesis stool exercises. A lot more comfortable than a wooden stool and it also moves with the body. (Online Customer)
"A quick note to say thank you for your speedy delivery. I appreciate your excellent communication skills and customer service - you delivered the product ordered at the date and time slot you promised. It makes a welcome change from delivery companies who often mess you around and cause you to take a day off work because they cannot guarantee a particular time slot. As for the Sitness 20 Fitness Height Adjustable Stool my husband and I ordered - it looks good, is much better than my old office chair" (Online Customer)
The seating is great, we are very pleased, not only with the product but also the outstanding service your company has provided for us. We will definitely not be looking anywhere else for any future requirements we may have.
"The (massage) chair is just amazing and we are both really feeling the benefit of it. I promise that if anyone is interested (in it) I will certainly recommend you and your Company. Thank you once again for your unparalled customer service" [Online Customer]
"Thank you very much for coming out to see us today, to check how satisfied we are!! And for your very good suggestion about the sliding shelves.. We are extremely pleased with our cupboards, everybody who comes into our office (or executive suite as we like to think of it now!!) comments on how tidy and organised we are and how professional the office looks.. The men who came to fit the cupboards worked very hard and it was all completed in the timescale arranged. They left everything neat and tidy and the work was completed to a very high standard.. I have no hesitation in recommending your company."
"Thanks for everything. I believe the order is now complete. We are happy with the setup, and all your staff are very helpful".
"I would like to say again how good it was to speak to a real person who actually sounded like they wanted to help me, it is so rare these days."
"The move went well. It was an awful job with all the stairs etc., but as usual the guys were great. They are so professional and nothing is too much trouble. I can't believe that they got it done in the time they did. We are all very pleased. Thanks again to all concerned with moving us so efficiently for the 4th time!"
"Just a quick update to say that I was impressed at how well the boys worked so hard and I am pleased with the end results. The teams on both days were helpful, efficient and helped to make (the move) all smooth and relatively easy considering that site contractors were still all over the place"
"We are very happy with the service provided and that is a great credit to you, especially the additional work you put in over our move." "I had a visit from (Security Estates Manager ) of Tower 42 yesterday, amongst other things the topic of contractors came up. He had only praise for your Company, he said that contractors were the bane of his life, but it had been a pleasure dealing with you and your team - good feedback.
"Lastly, and most importantly, on behalf of the Bank, and in particular myself, we would like to thank you and your team for the efforts during the move - their professionalism and expertise were a great help in us being moved into the building on time and with great ease, without any problems on the day."
"Much of the enjoyment of my time here has largely been down to the support of yourselves and your employees, helping me achieve what sometimes looked like ridiculous targets. Mercedes Ilmor is a demanding customer and expected a lot from its contractors. Only the best survived over time. I count your Company and your team as one of the best and would highly recommend you to anyone."
"Thank you to you and your team for the outstanding work carried out to transform my offices. Right from the design stages through to installation, all work was carried out to an exceptionally high standard. I would recommend your company to anyone that is thinking of replacing office furniture without hesitation."
"Just a quick note to thank you for your help in finding me the right office furniture. I am very pleased with everything. I also want to mention how very nice and polite your delivery men were. They took a bit of extra time to refit the desk so that it fitted the right way round - something most people wouldn’t bother with these days. I have passed your contact details to some friends and hope to do more business with you in future."
"With the professional service offered to us we soon became confident with the choices of workstations and designs presented to us. The individual attention we received demonstrated the high quality service promised and what could have been a traumatic and disrupting time for our business resulted in a seamless transition from new to old. I will not hesitate to recommend you in the future as we are very delighted and proud of our new office."
I just wanted to let you know that we were very pleased with the way our office furniture installation went. The fitters arrived on time, they were courteous and accommodating, did a good job, and left the job clean and tidy. All in all, a very good experience, and on top of that, the furniture itself is all we hoped it would be.
"Thank you for the excellent quality of office furniture you have supplied to us over the last few months.The service has been excellent and we are extremely pleased with the results. Please pass on our thanks to all your staff"
"I am writing to thank you for your services and detailed help with designing and implementation of our ground floor office solution. We had a tight budget and were impressed with the comprehensive solution provided. We will have no hesitation in recommending you to others and thank you for your level of service and attention to detail"
"Our preferred range of furniture is the Assmann collection, which is located throughout our sites, from Director level down. It has stood the test of time and has proven very durable. The range of styles meet our requirements for a smart and professional environment as well as proving functional" For more than 6 years, as at the time of writing, your Company has been our sole supplier and installer of furniture. Their service includes designing layouts, providing drawings of options, sourcing the furniture and arranging delivery and also uninstalling and installing the furniture. They currently store items for us and deliver them when needed. Overall, their service has been exceptional, and are always willing to help us with the inevitable rush jobs."
"On Behalf of the bank we would like to thank you for your excellent service provided to us, which started with the planning right through to completion of the installation. At all times we had full confidence in you and your staff, who were helpful at all times. We should mention that from the implementation of this work at our first meeting with you, right through to the last adjustment being made by Martin on a special trip to the office, we were always met with professionalism and constructive advice where necessary. Thank you once again for all your efforts, we will not hesitate to recommend your company if the opportunity arises or be in touch again whenever the next refurbishment or move of office takes place."
"As usual the workmanship is excellent!. I think we all agreed from the very first site visit that this particular installation was going to be very challenging because of all the services and obstacles that were in place along the wall of installation. The design and layout you have provided for the cupboards has enabled the department to use maximum storage space. Please thank everyone who was involved in this installation for all their efforts and hard work on making this an excellent job. Well Done."
"I would like to commend you all on the professional but friendly manner you handled all my enquiries. I would also like to congratulate the fitters who have carried out the installations to date. They have all made sure the work carried out has been conducted quietly, efficiently and professionally." "To potential customers looking for office design and products etc., I strongly recommend that you be given the opportunity to discuss their immediate needs and future requirements. I can assure them they will not be disappointed."
" I just wanted to say a big thank you to you and your team for installing my superb new office at home. It has been openly admired by many. When you are running your own business, it is often hard to take the time out to reassess your own working arrangements. You kindly helped me do this both effectively and sensitively and then helped to get exactly what I needed.
I look forward now to you sorting out my storage problems too."
"There was no hard sell just "Tell us your problem and we'll try and come up with a solution". That is what you promised and that is what you have achieved, and I might add, well within our budget. From start to finish you provided an excellent service. The furniture was delivered, assembled and installed on the date agreed. Your staff worked cheerfully, cleaned up afterwards and took away all of our old furniture. I would have absolutely no hesitation in recommending you and will most certainly use your services in the future."
"May I take this opportunity in thanking you for the truly professional service we received recently when your company carried out the refurbishment to our offices. We found your installers to be polite, conscientious workers who carried out their work to an excellent standard.The after sales service received has also been friendly and helpful. Thank you again for all of your help and prompt service."
"Following our move I felt I had to write to express our thanks to you and your team.
Moving is always an upheaval and something that we were all dreading, but thanks to your team it was not half as bad as we thought. Everything was perfectly coordinated from start to finish, methodically done, and always with a willing and helpful attitude. Your team have a friendly, yet professional manner and we would not hesitate to recommend you to other businesses."
"As usual the workmanship is excellent!. I think we all agreed from the first site visit that this particular installation was going to be very challenging because of all of the services and obstacles that were in place along the wall. The design and layout you have provided for the cupboards has enabled the dept to use maximum storage space. Please thank everyone whom was involved in this installation for all their efforts and hard work on making this an excellent job. Well done."
"Jon and Dan are just finishing off the screens in Building 6 and clearing away a few bits. They have worked very hard to get this stuff done. They had a long day yesterday and were here at 4am this morning to make sure everything was done. It's Christmas Eve, and they are not complaining a bit! You have a great team around you (including the other guys that have been here over the last 3 months). They are a credit to you and your company. Many thanks for a project very well executed."
